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What is it?
What is it?
A customer journey learning programme that uses the mystery shopper narrative & insights to assist the learning process.
A customer journey learning programme that uses the mystery shopper narrative & insights to assist the learning process.
How does it work?
How does it work?
Mapping the Customer Journey
Mapping the Customer Journey
Strategy
Mystery Shopper Audits
Mystery Shopper Audits
Measurement
Blended Learning
Blended Learning
Learning
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